Your privacy matters to us
This policy explains what information we collect, how we use it, and the choices you have when you visit our website or work with NeroGroup.
Privacy Policy
Introduction
Introduction
NeroGroup ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website, contact us, or use the products and services we build for you.
Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, and project details when you fill out our contact form or reach out to us. We also automatically collect certain technical information, such as your IP address, browser type, device information, and the pages you visit, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide quotes and proposals, deliver and support the websites, POS, and management systems we build, improve our website and services, and communicate with you about your project. We do not sell your personal information to third parties.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to remember your language preference, keep the site working correctly, and understand how visitors use our site so we can improve it. You can accept or decline non-essential cookies using the cookie banner shown on your first visit, and you can change your browser settings at any time to block or delete cookies.
How We Share Information
We only share your information with trusted service providers who help us operate our website and deliver our services (such as hosting and email providers), and only to the extent necessary for them to perform those services. We may also disclose information if required to do so by law.
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
Depending on where you are located, you may have the right to access, correct, update, or request deletion of your personal information. To exercise any of these rights, please contact us using the details below and we will respond within a reasonable time.
Children's Privacy
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us at the email or phone number below.